How to manually set the health state of an application

The Report Availability option for Enterprise Applications (EA) (see Enterprise Applications) allows you to manually change the health state of an application from available to either degraded or unavailable, as well as enter your own message to users.

An EAM edition license (or above) is required for this feature. To upgrade please contact [email protected].

To check the license edition you are using see How to check which license key is being used. To see what is included in different product edition licenses see the Licensing Overview.

Once you've created your Enterprise Application (see How to create an Enterprise Application)you can at any time override the reported availability manually and enter your own message to the end users.

It is not possible to manually set the application to show as healthy when availability tests are setting the health state to unhealthy.

1. In your saved Enterprise Application click the report availability button at the top of the page.
2. You can then choose between available, degraded or unavailable.
3. Optionally, you can also enter your own text to let users know more about the situation:

   

   This message is shown under the application name on the Operational Status and individual application dashboards.
4. Once the issue has been resolved, don't forget to update your manual availability status and text.

If Report Availability fails to update the EA health state

The SCOM task failed with error code -2130771868

If you have recently upgraded to an EAM license with additional features you may find that using report availability fails to update the EA health state for EAs created before you upgraded the license. The workaround is to re-save the EA after the EAM license has been added, and then run report availability again.