User Access & Licensing
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Troubleshooting licensing and activation
Troubleshooting licensing and activationFrequently Asked QuestionsHow do I manage user licenses?How to manage Named U...
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Troubleshooting users being unable to logon
Troubleshooting users being unable to logonNo license available. There are either insufficient named user licenses av...
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How to check which license key is being used
How to check which license key is being usedEach SquaredUp DS instance should have only oneSquaredUp DS license key i...
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"No license available. There are either insufficient named user licenses available, or you have been blocked from logging on to this server"
"No license available. There are either insufficient named user licenses available, or you have been blocked from log...
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"License already activated" or "Maximum activations reached"
"License already activated" or "Maximum activations reached"SymptomsWhen activating SquaredUp DS you see:"License alr...
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I've received a license expiry notification
I've received a license expiry notificationIf you've received a notification in SquaredUp DS that your license is abo...
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An error occurred: The key provided is invalid. Activation keys must consist of at least 5 groups of letters and digits
An error occurred: The key provided is invalid. Activation keys must consist of at least 5 groups of letters and digi...
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This key has expired
This key has expiredSymptomsWhen activating SquaredUp DS you see the following message:"This key has expired"Procedur...
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"Your current license does not include the use of the EA Designer"
"Your current license does not include the use of the EA Designer"Symptoms"Your current license does not include the ...
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The activation key you have entered is incompatible with this version of SquaredUp DS
The activation key you have entered is incompatible with this version of SquaredUp DSSymptomsWhen activating SquaredU...
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SquaredUp cannot start due to an error
SquaredUp cannot start due to an errorSquaredUp cannot start due to an error.Startup failed for 'Extension packs'.In ...
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HTTP Error 500 - The file {filename} has not been pre-compiled, and cannot be requested
HTTP Error 500 - The file {filename} has not been pre-compiled, and cannot be requestedSymptomsUsers see a black scre...
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Unable to log in post SquaredUp DSv4.4: "SCOM connectivity error: unknown or non-specific error"
Unable to log in post SquaredUp DSv4.4: "SCOM connectivity error: unknown or non-specific error"Error Message on logo...
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Duplicate SPN found - Troubleshooting Duplicate SPNs
Duplicate SPN found - Troubleshooting Duplicate SPNsSymptomsAfter running a SETSPN -S command you may see Duplicate S...
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"Login failed for user" when configuring the Data Warehouse
"Login failed for user" when configuring the Data WarehouseSymptomsWhilst configuring the Data Warehouse permissions ...
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Troubleshooting Kerberos
Troubleshooting KerberosSquaredUp DS Kerberos scriptThe SquaredUp DS Kerberos script Debug-SquaredUpKerberos.ps1 quer...
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Authentication with the System Center Operations Manager server was unsuccessful
Authentication with the System Center Operations Manager server was unsuccessfulSymptomsA user sees the following mes...
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Users unable to logon when Kerberos constrained delegation configured
Users unable to logon when Kerberos constrained delegation configuredIf users are being presented with the SquaredUp ...
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Users are unexpectedly logged out of SquaredUp DS
Users are unexpectedly logged out of SquaredUp DSSymptomsUsers are logged off before the session time-out is reached...
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There are no licenses available, or the license for this user is in use elsewhere
There are no licenses available, or the license for this user is in use elsewhereSymptomsThis message is displayed wh...