LogoDark mode logo
LogoDark mode logo
Contact SupportLoading Light/Dark Toggle

    • Troubleshooting licensing and activation
    • Troubleshooting users being unable to logon
    • How to check which license key is being used
    • "No license available. There are either insufficient named user licenses available, or you have been blocked from logging on to this server"
    • "License already activated" or "Maximum activations reached"
    • I've received a license expiry notification
    • An error occurred: The key provided is invalid. Activation keys must consist of at least 5 groups of letters and digits
    • This key has expired
    • "Your current license does not include the use of the EA Designer"
    • The activation key you have entered is incompatible with this version of SquaredUp DS
    • SquaredUp cannot start due to an error
    • HTTP Error 500 - The file {filename} has not been pre-compiled, and cannot be requested
    • Unable to log in post SquaredUp DSv4.4: "SCOM connectivity error: unknown or non-specific error"
    • Duplicate SPN found - Troubleshooting Duplicate SPNs
    • "Login failed for user" when configuring the Data Warehouse
    • Troubleshooting Kerberos
    • Authentication with the System Center Operations Manager server was unsuccessful
    • Users unable to logon when Kerberos constrained delegation configured
    • Users are unexpectedly logged out of SquaredUp DS
    • There are no licenses available, or the license for this user is in use elsewhere
  • Collecting diagnostic information
  • Operations Manager 2012 Data Warehouse Health Check Script
  • Where to find log files

troubleshootinguser access licensingno license available there are either insufficient named user licenses available or you have been blocked from logging on to this server

"No license available. There are either insufficient named user licenses available, or you have been blocked from logging on to this server"

Symptoms

No license available. There are either insufficient named user licenses available, or you have been blocked from logging on to this server.

This message means that either:

  • The user trying to log on has been blocked from accessing SquaredUp DS.

or

  • The maximum number of named users has been reached and therefore this user has been declined a license.

Procedure

In SquaredUp DSclick on the right-hand menu ☰ > system > named users. Check if this user has been blocked, or if they are listed as a licensed user, and how many named users are available.

If you do not see the number of named users you expected see the FAQ and Troubleshooting section of How to manage Named Users.

If you see a message similar to the above, but in a tile on the page when using SquaredUp DS see There are no licenses available, or the license for this user is in use elsewhere.

Was this article helpful?


Have more questions or facing an issue?
Submit a ticket

On this page

  • Symptoms
  • Procedure

Footer

Sites

  • SQUAREDUP
  • SQUAREDUP DS
  • DOWNLOAD
  • COMMUNITY ANSWERS

Quick Links

  • SUBMIT A REQUEST
  • EVENTS
  • CAREERS

Small Print

  • PRIVACY POLICY
  • TERMS AND CONDITIONS
Youtubex (Twitter)LinkedIn

© SquaredUp 2025