LogoDark mode logo
LogoDark mode logo
Contact SupportLoading Light/Dark Toggle

    • Troubleshooting licensing and activation
    • Troubleshooting users being unable to logon
    • How to check which license key is being used
    • "No license available. There are either insufficient named user licenses available, or you have been blocked from logging on to this server"
    • "License already activated" or "Maximum activations reached"
    • I've received a license expiry notification
    • An error occurred: The key provided is invalid. Activation keys must consist of at least 5 groups of letters and digits
    • This key has expired
    • "Your current license does not include the use of the EA Designer"
    • The activation key you have entered is incompatible with this version of SquaredUp DS
    • SquaredUp cannot start due to an error
    • HTTP Error 500 - The file {filename} has not been pre-compiled, and cannot be requested
    • Unable to log in post SquaredUp DSv4.4: "SCOM connectivity error: unknown or non-specific error"
    • Duplicate SPN found - Troubleshooting Duplicate SPNs
    • "Login failed for user" when configuring the Data Warehouse
    • Troubleshooting Kerberos
    • Authentication with the System Center Operations Manager server was unsuccessful
    • Users unable to logon when Kerberos constrained delegation configured
    • Users are unexpectedly logged out of SquaredUp DS
    • There are no licenses available, or the license for this user is in use elsewhere
  • Collecting diagnostic information
  • Operations Manager 2012 Data Warehouse Health Check Script
  • Where to find log files

troubleshootinguser access licensingthe activation key you have entered is incompatible with this version of squaredup ds

The activation key you have entered is incompatible with this version of SquaredUp DS

Symptoms

When activating SquaredUp DSyou see the following message:

"The activation key you have entered is incompatible with this version of SquaredUp DS"

Procedure

The activation key being used is not valid for the version of SquaredUp DS. For example, this error occurs when using a DS Standalone or Community Edition (CE) activation key on SquaredUp DS for SCOM.

For more information see How to activate your license

Was this article helpful?


Have more questions or facing an issue?
Submit a ticket

On this page

  • Symptoms
  • Procedure

Footer

Sites

  • SQUAREDUP
  • SQUAREDUP DS
  • DOWNLOAD
  • COMMUNITY ANSWERS

Quick Links

  • SUBMIT A REQUEST
  • EVENTS
  • CAREERS

Small Print

  • PRIVACY POLICY
  • TERMS AND CONDITIONS
Youtubex (Twitter)LinkedIn

© SquaredUp 2025