How to activate your license offline (manual activation)

After installing SquaredUp DS you will be prompted to login and enter a license activation key. You will have been emailed an activation key (often called a license key), which is then activated against a SquaredUp DS installation.

Activation needs access to the internet. If your SquaredUp server is behind a web proxy, it may be unable to activate automatically, so you can do a manual or offline activation by following this process using another computer with an internet connection.

The offline activation process described below involves creating a manual request from the SquaredUp server, using a computer with an internet connection to submit the request and download a .bin activation file, and finally copying the .bin file to the SquaredUp server and using it to install the license.

Where do I find my activation key?

Free trial

When you apply for a free trial you receive an unrestricted 30 day evaluation to try out all features in your own SCOM environment: Request a free trial activation key. If you've previously had a trial, or your trial has expired please contact SquaredUp Support.

Purchased SquaredUp DS

When you buy SquaredUp DS you will be emailed your license keys. If you do not have a license activation key please contact SquaredUp Support.

Types of license keys

Trial license	This license allows for unlimited users and all features for a 30 day evaluation in your own environment and is available from here
Primary Production license	This license should be used if you only have one SquaredUp production server, or on your first SquaredUp production server if you are configuring a multi-server / high availability environment (see Enabling High Availability)
Secondary license	This license should only be used for any subsequent servers in a multi-server / high availability / load balanced environment (see Enabling High Availability)
Test & Development license	This license is for your test environment so that you can experiment with configuration changes and new versions without affecting production. It is included free of charge with a purchase of the Teams, Connect and EAM editions.

SquaredUp DS v3 customers

If you are upgrading from v3 to v4 you should request a v4 evaluation license before starting your v4 installation. This will allow you to perform any upgrade testing and user acceptance testing, prior to going live and switching your production use to v4. Without this license you will be able to install v4 and perform an upgrade assessment, but unable to then activate the product and start testing.

Take a moment to read How to migrate from SquaredUp DS for SCOM v3 to v4 (side-by-side) for important considerations regarding how to upgrade from v3 to v4.

Once you are ready to move to v4 in production, enter your Primary license key into the Switchover portal to convert all your existing v3 licenses to v4 licenses which can be used to activate v4. From that point you will have 3 months to run v3 and v4 side-by-side in production, before the v3 instance is no longer supported and you will be in violation of the SquaredUp EULA.

Activating SquaredUp DS when the server does not have internet access

Browse to <SquaredUpURL>/activation to get to your server's activation screen.
What is the SquaredUp DS URL?
If you used the downloadable installer:
By default, the URL to your SquaredUp DS instance is: http://SquaredUpServer/SquaredUpInstance
SquaredUpServer is the name of the server where SquaredUp DS is installed.
By default, SquaredUpInstance is SquaredUp. For v5 it is SquaredUpv5 and for v4 SquaredUpv4. If you gave your SquaredUp DS instance a different application name when you installed it, use the name you chose.
On the server it would be http://localhost/SquaredUp
Log in as a SCOM Admin.(see Types of users in SquaredUp DS).
Click on offline activation. If SquaredUp DS is already activated the link will show as offline reactivation.
On the Manual Request screen, paste in your activation key and click the Request button, as shown in the screenshot below:
Click the Copy button to copy the manual activation request to the clipboard.
Go to a computer with an internet connection and browse to https://activate.squaredup.com
Paste the manual activation request into the box on the activation website, and click Activate as shown in the screenshot below.
If you see a message that the maximum number of activations has been exceeded see "License already activated" or "Maximum activations reached" or contact SquaredUp Support. You may receive this error if using your v3 activation key on v4, please see How to migrate from SquaredUp DS for SCOM v3 to v4 (side-by-side).
Click Download license file to download the license activation .bin file.
Copy the .bin file onto the SquaredUp server.
Drag the .bin file into the box that says Drop license file or click to install.
To return to the screen above browse to <SquaredUpURL>/InstallLicense and log in as an administrator.
What is the SquaredUp DS URL?
If you used the downloadable installer:
By default, the URL to your SquaredUp DS instance is: http://SquaredUpServer/SquaredUpInstance
SquaredUpServer is the name of the server where SquaredUp DS is installed.
By default, SquaredUpInstance is SquaredUp. For v5 it is SquaredUpv5 and for v4 SquaredUpv4. If you gave your SquaredUp DS instance a different application name when you installed it, use the name you chose.
On the server it would be http://localhost/SquaredUp
Once the file has uploaded click Next and then complete the setup wizard.
(See How to install SquaredUp DS for SCOM).

If you uninstall and reinstall on the same server you can reuse the same .bin file by browsing to /InstallLicense. The .bin file cannot be used on a different server.

If you have problems activating please see How to activate your license. If you need any help please contact SquaredUp Support with your activation key and the problem you are experiencing.

DS SCOM LIVE KB.10.log-1572047242.zip
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